We’ve engineered our brush from scratch working with dental professionals and people who really care about design and usability, but who understand your oral hygiene needs and the performance required to offer the best brushing experience for everyone.
We’ve stripped back our toothbrushes to the key fundamental features they it requires. This has allowed us to design two brushes for customised oral care (All while looking a pretty stylish too, if we do say so ourselves!). We designed our brush heads with the highest quality DuPont bristles for optimum cleaning.
There’s no doubt about it – an electric toothbrush is more efficient than a manual will ever be. A sonic powered toothbrush will remove between 5-7x more plaque, depending on the model.
Dentists recommend brushing at least twice a day, for two minutes each time, which can be longer than you’d think actually. So, to make sure you’re brushing properly we added a two-minute timer. Every 30 seconds, the timer will pause to help you to cover all four quadrants of your mouth.
If you don’t brush your teeth for the minimum time required, you’re at risk of letting the plaque bacteria stay on and around your teeth. Remember – it’s crucial to brush your teeth every night, just before you go to bed.
If you’re on a subscription plan we offer a lifetime guarantee for all our products. If you have any issues, please don’t hesitate to let our Customer Service team know at: email@example.com
You should receive it within 48 hours* of purchasing. If there are any delivery issues, please let our Customer Service team know at: firstname.lastname@example.org.
* Working days as we use Royal Mail’s 48 Hour tracked service
No, of course you don't. You can buy our products as one off purchases and then order a replacement products anytime you need.
But did you know most people don’t replace their toothbrush heads for 9 months, on average?
We want to solve this habitual headache (and bad habit!) that’s why we started Ordo - to offer convenience in an area of everyday necessity. No gimmicks, simply great oral hygiene that's both convenient and cost effective. With regular refills, we'll make sure that your oral health is the best it can be.
We’ve launched with three colours: Silver, Charcoal Grey and Rose Gold but we’re already working on additional colours. Stay tuned.
In addition to our toothbrushes, we offer a full range of oral care product including toothpaste, replacement brush heads, travel caps, interdental brushes, mouthwash concentrate, mouthwash bottles, floss, chargers and brush stands.
Yes, both our toothbrushes are water resistant, so perfect for those who brush their teeth when they shower – although we wouldn't advise this.
Simply remove the existing head from the shaft by pulling and push your new brush head on. It’s as easy as that.
If you’re subscribed with us, you won’t have to worry about shopping for one as we’ll deliver a new brush head straight to your door, depending on the frequency you select.
If you’re not part of the Ordo Life just yet we recommend you subscribe as it’s highly recommended by dentists to replace the brush head regularly (yet most of us don’t!). We’re here to take away the hassle of thinking about this thanks to our handy, and affordable, subscription plan.
Yes, all our packaging is recyclable. The batteries can be recycled at your local recycling centre, you can find the nearest location to you at www.recyclenow.com/local-recycling. Please use your normal recycling method to dispose of your old paste. The used brush heads are not recyclable at the moment however we're working on a recycling programme right now. We are in the process of re-engineering our products to make them as sustainable as possible, for example our recyclable mouthwash sachet is the equivalent of 3 large mouthwash bottles.
If you are currently using a manual toothbrush we recommend the soft bristle will be just right for you. For the more aggressive brushers and electric toothbrush users, we advise using the firm bristle. But remember, you can change your bristle at any point for your refills!
Our AAA battery for our Portable brush will last two months. To simplify your oral care routine, we’ve rigorously tested our brush so it lasts until you receive your refill from us. Simple.
The brush is also programmed to give you consistent power throughout the two months without any degradation until the battery reaches its last 10%. So there’s no need to worry, you can expect optimum power every day.
Our Sonic+ toothbrush will last 3+ weeks on a single charge this is more over a week more than other leading toothbrush brands.
At Ordo, we’ve designed the service to save you the hassle of re-purchasing through our recommended programme. Our standard re-order cycle is designed to provide you with the optimal oral care routine. Dentists recommend you change your brush heads regularly, so we’ll send you a new one every two months and our toothpaste is on the same two-month supply too. But, if you would like to change this then you can simply alter the frequency in your account. You can also change the date to whenver youd like, or cancel anytime.
Our toothpaste contains 1400 PPM fluoride, which is exactly the recommended dose for adults. Fluoride is a naturally occurring mineral that has been proven to prevent tooth decay by at least 25% in adults and children.
Ingredients: sodium fluoride 0.306%, potassium nitrate 5% w/w, aqua, hydrated silica, sorbitol, glycerin, poloxamer 407, potassium nitrate, PEG 400, aroma, titanium dioxide, sodium lauryl sulfate, cellulose gum, sodium hydroxide, sodium fluoride, sodium saccharin.
Our 80ml toothpaste will last for 2 months. All our products are tested to ensure you won’t be running on empty between refills. Our 25ml travel size paste has a 2-week supply.
However if you run out, you can always order more.
Yes, our toothpaste is cruelty free (not tested on animals).
Yes, our toothpaste is vegan friendly and not tested on animals!
We currently ship to UK based addresses through our website; however, we are able to arrange shipping to other countries at an additional delivery cost. Please contact email@example.com or contact us via our website for more details.
Orders can take up to 3 working days to arrive from date of order or subscription date and are shipped with Royal Mail. (Sonic+ brushes are sent via Hermes due to the weight)
Tracking numbers for orders can be found on the confirmation of shipping email that is sent out for new orders and subscription renewals. Also, on My Account in the “Order History” section by selecting the corresponding order.
(Please be aware that orders sent out via Hermes will offer full package tracking, however Royal Mails tracking service only appears once the parcel has arrived to offer proof of delivery).
Delivery is FREE on all subscription orders and new toothbrush orders, However, if you order an individual product you will be charged our standard delivery cost of £3.95.
We’re really sorry to hear that. Please contact our Customer Service team at: firstname.lastname@example.org and we’ll be able to assist you further.
The toothbrush is guaranteed for 1 year from purchase date or replacement date. If your toothbrush is faulty and has not been damaged, you can return your toothbrush which will be replaced free of charge.
If you are on a subscription plan, the toothbrush is guaranteed for life for as long as you are on plan. You can return your toothbrush if it is faulty and has not been damaged which will be replaced free of charge.
The Sonic+ brush comes with a 60 day money back guarantee. If you wish to return your toothbrush, please contact email@example.com for more information.
You can also return refills within 14 days of delivery as long as the package has been unopened, however we do not offer free returns postage. Please contact firstname.lastname@example.org.
Yes, of course. Our plans allow you to cancel anytime prior to your next scheduled refill date.
You can cancel your subscription at any time; however, this needs to be done with a minimum of 24hrs notice before a subscription renewal is due. This can be done by heading to My Account and selecting “your Plan”. From here you can pause the subscription or click on the subscription and expand the details to delete the subscription from your account
We like to keep it simple (life can be complicated enough) that’s why we only have two subscription plans, these can be set to a delivery frequency of every 1, 2 and 3 months.
The ORDO Essential Refill - £10 (Brush head, Large toothpaste and travel toothpaste)
The ORDO Recommended Refill - £15 (Brush head, 3 packs of interdental brushes, Floss, Mouthwash concentrate, Large toothpaste and travel toothpaste)
You can pause or cancel your subscription at any time.
You can update your details by heading to My Account and clicking the relevant option.
We accept payment via debit card or all major credit cards. * Your subscription plan will be charged from the card you have used to pay for the original order or the card details you have saved on your account as a recurring transaction.
*Fees may apply
You can change your subscription to a different plan at any time, just log in to your account, remove the subscription you no longer want and add the new subscription to your basket and check out. When adding a new subscription, you will not be charged until the renewal date.
You can also change the renewal frequency and the date of your next renewal on the “your Plan” section of your account.